We want you to love your Magy Tanious purchase. If you are not fully satisfied, we are here to help.
Return Eligibility
Returns are accepted within 14 days from the delivery date.
To qualify for a return:
- Items must be unused
- Products must be in original condition
- Original packaging, tags, dust bags, and accessories must be included
- Products must show no signs of wear, scratches, stains, or damage
Non-Returnable Items
The following items are not eligible for return:
- Sale or discounted items
- Customized or personalized products
- Products damaged after delivery
- Gift cards
Return Process
To initiate a return:
- Contact our customer service team
- Provide your order number and reason for return
- Wait for return approval and instructions
Unauthorized returns may not be accepted.
Refunds
Once the returned item is received and inspected, refunds will be processed to the original payment method within 7–14 business days.
Shipping fees are non-refundable unless the item received is defective or incorrect.
Exchanges
Exchanges are subject to stock availability. If your requested item is unavailable, a refund or store credit may be offered.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos of the issue.
Need help?
Contact us at info@magytanious.com for questions related to refunds and returns.
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